This site is operated by LS Building Materials Company Limited (“LSidea”, “Company”).

If you intend to use the online shopping services or simply want to browse in the site or otherwise use this site, please read these Terms and Conditions carefully before using the site. By using the site or any part of it, you agree that you have read these Terms and Conditions and that you accept and agree to be bound by them.

In these Terms and Conditions the following definitions shall apply:

“Company” shall mean LS Building Materials Company Limited (“LSidea”).

“lsidea.com” shall mean the Website operated by the Company.

“Legal Notice and Disclaimer” means the legal notice and disclaimer applicable to the Website as extracted below.

“Privacy Policy” means the policy regarding personal data collected in connection with this Website and the privacy of customers and visitors to this Website.

“Customer/Customers” shall mean you and all other persons who purchase the products under your Login.

“Login” shall mean a Customer’s personal password and access to “lsidea.com” under that Customer’s registration.

“Product/Products” shall mean any and all the products or services for sale on the Website.

All products sold by “lsidea.com” through this Website are subject to these Terms and Conditions. By submitting your order for processing at the Website, you confirm that you have read, understood and agreed to the Terms and Conditions prevalent at the time your order is submitted for processing.

These Terms and Conditions should be read in conjunction with the Legal Notice and Disclaimer and the Private Policy Statement and shall prevail over any other document.

The Customer agrees to provide the complete and updated information for registration on this site. For credit card payment registration, the Customer shall provide the Company with accurate and complete credit card information and represents and warrants to the Company that his use of the credit card (details of which have been supplied) is authorised and legal.

The Company has the absolute discretion to refuse registration of a potential Customer and to terminate the registration of any Customer for any reason whatsoever.

The Customer agrees to pay for every order made and agrees to indemnify the Company for all claims, loss and damages whatsoever made by any third party arising from the actions of a person placing orders for the Products using the Customer’s Login. The Customer shall be responsible for updating his registration information including his credit card particulars with the Company. The Customer shall be responsible for notifying his bank of any changes to his record, or loss, theft or unauthorised use of his credit card.

The Company shall make every effort to fulfill orders placed by Customers through “lsidea.com”, but shall not be liable to any person if the Company shall decline or become unable to fulfill an order for whatever reason, including supply shortage or supply modification.

Notwithstanding the provisions of clause 1.7, the Company reserves the right to decline any order it may, in its sole opinion, consider unreliable for credit reason or otherwise.

Customers can access “lsidea.com” by using a personal password. The Company shall not be responsible for any offline password management and the Customer shall ensure that his password is kept strictly confidential to prevent unauthorised use. The Company shall use its best endeavours to prevent any unauthorised entry to “lsidea.com”. However, the Company shall not be liable for any loss or damages whatsoever if any third party gains unauthorised access to the “lsidea.com” site using Customer’s Login.

Payment

The Company may change at any time the payment method for lsidea.com without prior notice.

本網頁是樂形建材有限公司 (下稱「LSidea」,「本公司」）專為其顧客而設。

若閣下擬使用LSidea網上購物服務，或只擬瀏覽LSidea網上商店或以其他方式使用本網頁，請在使用本網頁之前仔細閱讀本條款及細則。閣下使用本網頁或其中任何部分，即表示同意閣下已閱讀本條款及細則，並且接受和同意受本條款及細則約束。

在本條款及細則內，下列詞語定義如下﹕

「本公司」指樂形建材有限公司, 「LSidea」。

「lsidea.com」指由本公司擁有的互聯網網頁。

「法定通告及免責聲明」 指lsidea.com服務適用的法定通告及免責聲明。

「私隱聲明」 指本公司就處理從本網頁收集所得的個人資料所採納的政策，和本公司就處理顧客和本網頁訪客的個人私隱所採納的政策。

「顧客」指閣下及所有以閣下的網頁登入戶口購買貨品的其他人士。

「網頁登入戶口」指任何一名顧客在其辦理的登記項下獲發給可登入lsidea.com的個人密碼和登入該網頁的權利。

「貨品」指在lsidea.com網頁上提供出售的任何及所有貨品或服務。

本公司透過本網頁銷售的所有貨品均在本條款及細則的規限下進行銷售。閣下在lsidea.com網頁上確認訂單，要求我們處理，即表示閣下確認閣下已經閱讀、明白並同意確認訂單時所列示的條款及細則。

本條款及細則包括「法定通告及免責聲明」和「私隱聲明」；如與任何其他據稱具有合約效力的文件有任何不符之處，概以本條款及細則為準。

顧客同意提供完整和最新的資料，以辦理本網頁登記手續。如要辦理信用卡付款登記，顧客須向本公司提供正確及完整的信用卡資料，並向本公司聲明及保證顧客已獲授權合法使用該信用卡(有關詳情已經提供)。

本公司擁有絕對酌情權，可以任何理由拒絕為任何準顧客進行登記或以任何理由終止任何顧客的登記。

顧客同意支付任何以其網頁登入戶口確認的訂單，並且同意就由於任何人士使用該顧客的網頁登入戶口訂購貨品而致任何第三方提出的一切索償、損失及損害賠償，向本公司作出賠償。顧客須負責更新所提供的登記資料，包括其向本公司提供的信用卡資料。倘若其信用卡記錄資料有任何變更或其信用卡遺失、被盜竊或未經授權使用，該顧客須負責通知其有關銀行。

本公司須盡一切努力完成顧客透過lsidea.com所確認的每份訂單，但倘若本公司基於任何理由(包括貨品短缺或供應情況變化)拒絕或無法完成任何一份訂單，本公司概毋須就此向任何人士承擔任何責任。

儘管有第7條的規定，本公司保留權利，在全權認為任何訂單因信貸方面的原因並不可靠時，可拒絕接納該份訂單。

登入lsidea.com須使用個人密碼。本公司對於離線後任何密碼的處理概不負責，顧客須確保其個人密碼嚴格保密，以防止未經許可的使用。本公司須盡最大努力防止任何未經授權的人士登入lsidea.com。但倘若任何第三者在未獲授權的情況下使用顧客的網頁登入戶口登入lsidea.com，本公司概毋須就任何有關的損失或損害賠償承擔任何責任。

付款

本公司可於任何時間變更lsidea.com的付款方式而毋須預先通知。

The deposit note shall be valid for 60 days from the date of issue. Customer must sign the final drawing(s)and issue a sales memo before the due date otherwise the deposit paid will be forfeited.

Customer shall fully pay the Company when issuing sales memo; otherwise the Company shall reserve the right to postpone production and delivery arrangement and retain the ownership of the goods.

Customer shall collect or receive products by due date on collection notice or within 60 days from the date of the sales memo; otherwise the product can be disposed by the Company at its absolute discretion without any liability.

This sales memo serves as an official receipt for the amount paid as shown herein.

Should Customer have any query, please contact Customer Service Hotline 28652100 immediately.

訂金單之有效期為發出日期起計六十天，顧客須於到期日前確認最終設計圖及開立發票，否則所繳付之訂金恕不退還。

顧客須於開立發票時繳付購買貨品之全部款項，否則本公司有權不作出生產及送貨安排，並保留擁有有關貨品之物權。

如顧客未能在收取貨品通知列明的限期内或發票日期起計六十天內收取有關貨品，本公司有權自行處置該貨品。

此發票為所顯示之已付金額之正式收據；如顧客要求其他任何方式之收據，本公司將保留收取額外手續費之權利。

如有任何問題，顧客請致電顧客服務熱線 28652100查詢。

Under following circumstances, which will attribute to certain discrepancy of measurement or design, the Company shall not be liable for any loss or damage incurred.

The expected installation position is changed after the Company’s measurements.

Customer does not opt for the Company’s measurement service, and provide the product size him/herself.

Customer fails to provide correct and complete information (including the size and shape of the items which is to be accommodated inside the product).

Customer fails to remove all obstacles on the expected installation position before measurement service.

Customer has to pay for the finishing for all furniture products except specific furniture and kitchen cabinets. Gaps of the product will appear if Customer does not wish to employ the finishing service.

Under general circumstances, all hidden sides of the product (including the back, the edges of both sides and the back of finishing battens) are not covered by the same decorative materials.

After detailed explanation from design specialists, Customer should also confirm all information of the design before signing off the final drawing(s), including but not limited to the design, size, color and material. Any queries or requirements should be raised before signing off by Customer. Once the design drawing is confirmed, the order will be entered production process and will not modify. Once the design drawing is confirmed, signing will enter the production process and it will not be modified.

The manufacturing process may attribute to measurement discrepancies (width, depth or height) within +/- 10mm for wooden furniture, which is the normal range of the difference.

The nature of materials, such as leather, wood pattern and color may attribute to differences between the product and the displayed item.

Based on furniture structure required, other material such as plywood, MDF, solid wood and metal component will be added for additional reinforcement structure.

若因以下情況而導致所購貨品出現尺寸或設計誤差、安裝或安全問題等，顧客須自行承擔責任：

顧客在本公司完成度尺或覆尺後更改訂造傢俬或廚櫃之安裝位置。

顧客自行提供傢俬尺寸，而不選用上門覆尺服務。

顧客未能提供正確及完整資料(包括要求放置於訂造傢俬或廚櫃內的物件之形狀及尺寸)。

顧客未能於度尺或覆尺前預先完全清空障礙物(包括傢俬和雜物等)。

除指定傢俬及廚櫃系列外，本公司將對收口服務另行收費。如不選用該服務，顧客清楚明白訂造傢俬在安裝後將出現空隙。

一般情況下，訂造傢俬或廚櫃的不見光位置(包括櫃背、櫃側、收口條後等)並不會以相同飾面面料包裝及封邊。

為確保顧客訂購之傢俬或廚櫃的款式、尺寸、顏色及用料是顧客的意願，本公司規定設計專員有責任解釋設計圖內細節，而顧客亦必須核對所有資料(包括要求放置於訂造傢俬或廚櫃內的物件之形狀及尺寸) 是否正確。

訂造傢俬或廚櫃的製造過程(如切割、打磨、裝嵌等工序)有機會造成不超過 ±10毫米之尺寸差異(長度、闊度或高度)，而此差異屬正常範圍。

物料的天然特性會導致貨品與陳列品出現差異，如皮紋和木紋及其顏色。

為確保傢俬產品結構安全,LSidea在訂造傢俬製造過程中會根據不同板材的特性,於結構位置加入低甲醛夾板，實木，MDF或金屬部件以作支橕。

All delivery dates and times quoted by the Company are estimates only and the Company shall not be liable for any loss or damage incurred or suffered by Customer as a result of late delivery of product(s).

Under following circumstances, Customer may be charged an additional fee. Please check “lsidea.com” or contact our staff for further details.

Customer fails to contact the Company at least four working days before the agreed delivery date to make a notification of the changing delivery date or time. (Working day denotes Monday to Friday excluding General Holidays). Otherwise, Administration Fee will be charged. Please refer Tariff Table no. 4.

Any delivery failure, including but not limited to incorrect delivery address or contact information, or absence of the receiver at the delivery address on the scheduled delivery date and time, is caused by Customer. Administration Fee will be charged. Please refer Tariff Table no. 4.

The delivery truck (5.5 tones or above) is not able to enter the main entrance of the delivery address, or there are no lift facilities in the building of the delivery address, or the lift facilities cannot be used or are not suitable for delivery. Stair Handling Surcharges and Additional Moving Distance will be charged. Please refer Tariff Table no. 2 and no.3.

The delivery period is 60 working days from the date of approval drawing, the Storage Fee will be charged if the customer request to the receipt of goods is after 60 working days. Please refer Tariff Table no.5.

Delivery will be delayed or cancelled when Typhoon Signal No. 8 or above or Black Rainstorm warning signal is hoisted on the scheduled delivery date or the day before. The Company shall contact Customer to reschedule the delivery.

Customer should take care of their own furniture, interior decoration, floor, wall and other properties during the delivery and installation process. The Company bears no responsibility for any damage caused.

Apart from Tailor-made furniture and Kitchen Cabinets, Customer should carefully inspect the quantity of the item before acknowledgment of receipt. Upon acknowledgment, the Company shall be discharged from any liability for the sales.

Customer shall remove all obstacles in the expected installation position before the delivery. If Customer needs the Company to perform furniture removal, Customer should submit the request in advance and a quotation for such removal will be provided. Please contact our staff for further details.

Due to the temporary close of factories during Chinese New Year, the “30-Day Delivery Guarantee” is not applicable to the orders, of which the designs are signed off during a designated period. Please contact our staff for further details.

If the performance by the Company of its obligations is prevented by reason of “force majeure” (which shall include without limitation to prevention occasioned by fire, casualty, accident, act of God, natural disaster, any law, order, proclamation, regulation, demand or requirement of the Government of the People’s Republic of China, the Government of the Hong Kong Special Administrative Region or of any of its government agencies, strikes, labour disputes, shortage of labour or lack of skilled labour, shortage or unavailability of items or raw materials, delay in transit or other causes whatsoever (whether similar to the foregoing or not) beyond the reasonable control of the Company), the Company shall be excused from such performance to the extent of such prevention, and the Company shall have no liability whatsoever towards the Customer.

Please check “lsidea.com” or contact our staff for further details.

所有預計之送貨日期或時段僅為本公司之估計，如有任何延誤或因此而引致任何後果，本公司概不負責。

如遇以下情況，顧客須繳付附加費用：

若顧客未能於送貨日期前最少四個工作天(工作天是指星期一至星期五，公眾假期除外)提出更改送貨日期，本公司將收取額外行政費。詳見收費表第4項。

因顧客原因導致本公司未能在已約定的送貨日期及時段完成送貨而需要重新安排送貨，其中包括但不限於顧客提供的送貨地址或聯絡資料有誤、於已約定送貨日期及時段内沒有人簽收貨品等。本公司將收取額外行政費。詳見收費表第4項。

於送貨時，若送貨之貨車(5.5公噸或以上)不能直達樓宇而需要推運貨品，或樓宇沒有升降機或所購貨品不能或不獲進入升降機而需要由樓梯搬運上樓。本公司將收取上樓及推路費，詳見收費表第2及第3項。

送貨期限為審圖後起計60個工作天，若因顧客原因導致60個工作天後才收貨，本公司將收取存倉費，詳見收費表第5項。

如遇上八號或以上颱風訊號或黑色暴雨警告，當日及翌日之送貨服務可能會延遲或取消，本公司將聯絡顧客再作安排。

在收貨及安裝期間，顧客須小心保管及保護其他傢俬、傢具、地板、牆壁、裝飾及財物等，如有任何損毀，本公司恕不負責。

除訂造傢俬及廚櫃外，顧客須在簽收前點清貨品數量，一經簽收後，本公司恕不負責。

顧客須在訂造傢俬或廚櫃送貨及安裝前預先清空原有之障礙物。如顧客需本公司代為清走，請事先提出並由本公司視察及另行報價。詳情請向店員查詢。

因農曆新年假期休廠關係，於指定期間簽署設計圖的訂單將不會享有「三十個工作天送貨保證」，詳情請向店員查詢。

倘若由於「不可抗力」的原因（其中包括但不限於由於火災、不幸事故、意外、天災、自然災禍、中華人民共和國政府、香港特別行政區政府或其任何政府機構的任何法律、命令、文告、條例、要求或規定、罷工、勞資糾紛、勞工短缺或技術工人短缺、貨品或原材料短缺、運輸延誤或本公司在合理範圍內無法控制的原因，無論是否與前述者相似)，致使本公司無法履行其責任，本公司可在受影響的範圍內豁免履行該等責任及本公司無須因此負上任何責任。

有關詳情請參閱”lsidea.com” 或向店員查詢。

Any tailor-made product is not subject to exchange or refund once the orders enter into the production process.

Beside of the above Item no. 1, any promotional bonus such as free gifts, redeemed gifts, gift certificates, coupon or discounted items conditional upon the purchase of specific items, etc. must accompany the returned items for a refund. If Customer fails to return the promotional bonus or if the promotional bonus was used or damaged, Customer has to pay an equivalent amount as stipulated by the Company.

Beside of the above Item no. 1, refund amount will be the sum paid by the Customer for the items less the fee charged (if any) for processing the return request and will be made to Customer in the form of the original payment or as decided by the Company. For credit card purchase, refund amount will be credited to the original credit card account used for the purchase. If Customer paid with coupons or complimentary gift certificates from the Company, the Company will not re-issue the coupons or gift certificates to Customer.

所有已進入生產程序的訂造產品不設退換。

除上述第一項目外，本公司其他情況下提供退換時，本公司有權向顧客收回附送的贈品、換購品、禮券、優惠券、因購買指定貨品而享有優惠的貨品等禮品或已享用之免費服務之費用。如顧客未能退還、禮品已使用或損壞，則需繳付由本公司所釐定的該等禮品之現金等值。

除上述第一項目外，所退還予顧客之款項為顧客於購買貨品時所繳付之金額扣除退換過程中顧客需繳付的款項(如有)，並以顧客購買該貨品時之支付方式或本公司決定的方式發還。如使用信用卡，款項會直接退還至顧客當初付款的信用卡帳戶。如使用優惠券或由本公司贈送的禮券購物，退款時將不會重發該券給顧客。

LSidea provides 12-months metal accessories warranty and 10-year structural warranty to tailor-made furniture and kitchen cabinet.

The structural warranty covers abnormal changes caused by structural manufacturing defects in material of wooden parts including cabinet body, door, door front, legs, frames, drawers and bedstead.

This warranty does not cover:

Glass accessories, knobs and handles, display items and products so specified on the sales memo.

Damage caused by inappropriate use, storage; accidents; and normal wear and tear, cuts or scratches, abnormal bending.

Surface damages caused by external factors such as exposure to the sun, dampness, dust and mites.

Products that have been assembled, repaired, dismantled, altered or relocated by unauthorized party.

Products that have been installed with sinks, taps, built-in hobs or electrical appliances that were not purchased from LSidea.

Products used for business purpose.

Warranty period starts from the date of first delivery of the product. Customer is required to provide original sales memo.

LSidea shall examine the structural manufacturing defects of products as alleged by the customers. Free on-site inspection is provided in the first two years from the date of first delivery. An inspection fee of HK$500 (per visit) shall be charged from the third year onwards. Inspection fee shall be refunded if the products are under warranty.

LSidea shall determine in its sole discretion whether the claim is valid and repair the defective parts or replace it with a new one of the same or similar model and function. All decisions by LSidea shall be final.

The warranty period of the replacement product shall be the respective remaining balance of days from the date of first delivery.

Any defective products replaced shall be returned to LSidea.

LSidea為訂造傢俬及廚櫃提供十二個月五金配件保養及十年結構保養。

結構保養適用於產品之木製部份，包括：櫃身、櫃腳、底架及床架，其在製造過程中所引致的結構性問題導致無故變型。

保養不適用於以下情況:

玻璃配件、門柄及把手、陳列品及於發票上指定的產品。

因不當使用、存放或意外造成的損壞，以及任何正常的損耗、割痕、刮痕、不當的屈折。

因受到任何外在因素的表面損毀，例如陽光下曝曬、濕氣、灰塵、塵蟎等引致的問題。

曾被非獲LSidea授權之人員安裝、維修、拆卸、改裝或搬動的產品。

安裝非經由LSidea購買的星盆、水龍頭、煮食爐或電器等所引致的問題。

被用作商業用途的產品。

保養期由該產品的首次送貨日期起計算。

LSidea會因應顧客所提出有關該產品出現的問題安排上門檢查。在首次送貨日期起計首兩年，LSidea提供免費上門檢查服務，第三年起將收取港幣五百元正檢查費(每次計)。如經檢查後發現產品問題在保養範圍內，檢查費將全數退還。

已修理或更換的產品所享的保養期為該產品的首次送貨日期起計算之剩餘日期。

被更換的損壞產品將由LSidea收回。

Customer confirms that all information provided him/herself is accurate. Collection of personal data is subject to the terms and conditions stated in the Privacy Policy Statement located at “lsidea.com”.

The Company shall not be liable for any delay or failure in its performance of any of the terms and conditions caused by or resulting from wars, riots, acts of God, restraints imposed by government or any other industrial or trade disputes, fires, explosions, calamities, or any other causes beyond the control of the Company

Customer shall not transfer or otherwise assign any of his or her rights and obligations under these terms and conditions to any other third party without prior written consent from the Company.

Any notice or consent to be given by the Company to Customer may be given personally or by post, facsimile or electronic means to the address, phone number or email address specified on the front pages or as notified by Customer. Such notice shall be deemed to have been received by Customer immediately if transmitted by facsimile, electronic means or when personally delivered and one day after dispatch by post.

No failure or delay of the Company to exercise any right power or remedy under these terms and conditions shall be operated as a waiver. The rights, powers and remedies provided in these terms and conditions are cumulative and are not exclusive of any other rights.

If any provision of these terms and conditions is construed to be illegal or invalid, it shall not affect the legality, validity and enforceability of the other terms and conditions.

These terms and conditions embody the entire understanding between the Company and Customer and there is no promise, term or condition, oral or written expressed or implied other than those contained herein.

The Company reserves the right to cancel or vary these terms and conditions in accordance with the law without prior notice.

These terms and conditions shall be construed in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China (“Hong Kong”) and in case of any dispute the parties shall submit to the exclusive jurisdiction of the courts of Hong Kong.

These terms and conditions are written in both English and Chinese. In case of any inconsistency or ambiguity, the English version shall prevail.

Please visit our company website “lsidea.com” for detailed Terms & Condition in both Chinese and English.

顧客確認所提供的資料為正確無誤。有關收集個人資料之條款，請參閱私隱聲明。詳情請參閱lsidea.com。

凡由於非本公司可以控制而引致之延誤或未能履行全部或部分本條款及細則而造成任何損失或損害，其中包括但不限於戰爭、暴動、天災、政府實行的限制或任何其他工業或貿易爭議、火災、爆炸或其他災害，本公司均毋須負責。

未得本公司發出書面同意之前，顧客不可將本條款及細則的任何權利及責任以分配、轉送或其他形式轉讓給任何其他人等。

有關發給顧客的通告，本公司可親自交予顧客，或以郵遞、圖文傳真方式或電子方式發送至前頁所載或顧客所通知的聯絡地址、電話或電郵。以電子傳遞或親自發送的通告，皆視作顧客即時收到；以郵遞方式傳送的，則於寄出後一天視作顧客收到。

本公司未能或延遲行使本條款及細則所載的任何權利、權力或補救辦法，不會視為放棄權利。本條款及細則規定的權利、權力及補救辦法是累積的，而且並不排除法律上任何權利，權力及補救辦法。

若本條款及細則其中任何條款被解釋為非法或無效，該等條款不得影響本條款及細則內其他條款的合法性、有效性及可執行性。

本條款及細則包含了雙方的全部協議。除本條款及細則外，並無任何口頭或書面明示、暗示的承諾、條款或條件。

本公司保留在無須預先通知顧客的情況下，按法律規定對本條款及細則作出取消或修訂之權利。

本條款及細則須以中華人民共和國香港特別行政區(“香港”)法律詮釋，如有任何爭議，雙方須遵從香港法律的獨有裁判權。

本條款及細則分中、英文版本，如中、英文版本有任何歧議，概以英文版本為準。

可於本公司網站“lsidea.com” 查閱本條款及細則之中英文詳細版本。